This was my first visit to this practice. Sam took care of some of the preliminaries like Xrays while maintaining a friendly and professional attitude. The equipment was more modern than my old dentist. Dr. Z was extremely knowledgeable and walked me through every detail of his examination. His knowledge far surpassed any previous dentist I have seen, and he was able to VERY quickly pinpoint the root of some issues I've experienced in the past. He did not try to sell me on anything and simply provided options for eliminating future issues, leaving all me to decide any future course of action based on a detailed description of pros and cons. Some of the info he provided explained issues I've encountered in the past. He earned my trust and my business.